Last updated: 30 July 2026
This policy explains how we deliver your order once it’s placed with ComfiHome.
Delivery Area
We currently deliver to addresses within the United Kingdom only. We’re not able to ship internationally at this time.
Delivery Cost
We offer free delivery on all orders, with no minimum spend required.
Dispatch Times
Orders placed before 2pm are dispatched the same working day wherever possible. Orders placed after 2pm, or on weekends and bank holidays, are dispatched the next working day.
Estimated Delivery Times
Most orders arrive within a few working days of dispatch. Exact delivery windows can vary depending on the courier and your location — if you need your order by a specific date, please contact us at hello@comfihome.co.uk before ordering and we’ll do our best to help.
Order Confirmation & Tracking
You’ll receive an email confirming your order as soon as it’s placed, and a further email once it’s dispatched. Where tracking is available, we’ll include it in your dispatch email.
Delayed or Missing Deliveries
If your order hasn’t arrived within the expected timeframe, please contact us at hello@comfihome.co.uk with your order number and we’ll look into it for you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours at hello@comfihome.co.uk with your order number and a photo of the damage, and we’ll arrange a replacement or refund.
Contact Us
Questions about delivery? Email hello@comfihome.co.uk and we’ll be happy to help.