Last updated: 30 July 2026
ComfiHome is a trading name of COMFI HOME RETAIL LTD (company number SC888953), registered in Scotland. Full company details are available in the footer of our website at comfihome.co.uk.
This Cookie Policy explains how ComfiHome uses cookies and similar technologies when you visit comfihome.co.uk. Like many websites, ours uses cookies to help us provide the best possible experience, keep our site secure, and understand how it’s used.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use them. They help us collect statistical data about your browsing actions and patterns but should not contain personal data (other than the cookie itself, which is defined as personal data under UK GDPR).
All cookies used on our website are used in accordance with current UK cookie law.
2. Your Consent
Before cookies are placed on your device, you will be shown a popup requesting your consent to set non-essential cookies. By giving consent, you allow us to provide the best possible website experience. You may refuse consent; however certain parts of our website may not function correctly without cookies. You can change your preferences at any time using the cookie settings link in our website footer, or alter your browser settings to refuse all cookies.
3. Types of Cookies We Use
Strictly Necessary Cookies — essential to make the website work:
- Session cookies — keep you logged in during your visit
- Cart cookies — remember items in your shopping basket
- Checkout & payment security cookies — set by Stripe to enable secure payment processing and fraud prevention
- Security cookies — protect against fraud and attacks
- Cookie consent cookie — stores whether you have seen and responded to our cookie notice
Performance & Analytics Cookies — collect information to help us improve the website:
- Google Analytics — we collect anonymous data on how visitors use our site to continually improve it. More information: support.google.com/analytics/answer/6004245
Targeting & Advertising Cookies — used with your consent to measure and improve our advertising:
- Google Ads — used to measure the performance of our Google Shopping and search ads, and to show you relevant ComfiHome ads on other websites based on your browsing behaviour
- Social media advertising cookies (for example Meta/Facebook, TikTok, Pinterest) — used to measure the performance of our ads on those platforms and show you relevant ComfiHome ads
Functionality Cookies — remember choices you’ve made to improve your experience:
- Preference cookies — remember your settings and preferences between visits
- Live chat cookies — set by Tidio to enable our live chat widget and remember your conversation
- Cart abandonment cookies — used to detect an item left in your basket so we can send you a reminder email if you choose to opt in
4. Third-Party Cookies
Some cookies on our website are set by third parties we use to run and market our store, including Stripe (payments), Tidio (live chat), Google (analytics and advertising), and the social media/advertising platforms listed above. These are governed by those parties’ own privacy policies, which we’d recommend reviewing independently.
5. Managing Cookies
You can control and manage cookies through your browser settings, or by using the cookie preferences link in our website footer. Please note that removing or blocking cookies may impact your experience on our website. For more information about cookies and how to manage them, visit allaboutcookies.org.
6. Changes to This Policy
We may update this Cookie Policy from time to time, particularly as we add new tools or advertising channels to the site. Any changes will be posted here with an updated “last updated” date.
7. Contact Us
If you have questions about our use of cookies, please contact us at hello@comfihome.co.uk.